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What do I do if cannot create an account?

Written by Lisa Anderson

If you're unable to create a Coins Royale account, try the following steps:

✅ Ensure all required fields are completed accurately
📧 Use a valid email address not linked to another account
🌐 Confirm your internet connection is stable
🧹 Clear your browser’s cache and cookies
🌐 Ensure that you are not using a VPN or any spoofing device/ location-altering app
📍 Make sure you're located in a permitted area of the United States including the District of Columbia but not in any of the following exempted states:

  • Arizona

  • California

  • Connecticut

  • Delaware

  • Idaho

  • Illinois

  • Indiana

  • Iowa

  • Kentucky

  • Louisiana

  • Maine

  • Maryland

  • Michigan

  • Minnesota

  • Mississippi

  • Montana

  • Nevada

  • New York

  • New Jersey

  • Pennsylvania

  • Tennessee

  • Utah

  • Washington State

Additionally, access is restricted in any jurisdiction where sweepstakes participation is prohibited by law.


For further assistance, you may contact us through our online chat facility at the bottom right corner of this page or email us directly at [email protected]. We're always here to help.

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