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What do I do if cannot create an account?

Sofia Smith avatar
Written by Sofia Smith
Updated over 2 months ago

If you're unable to create a Coins Royale account, try the following steps:
โ€‹
โœ… Ensure all required fields are completed accurately
๐Ÿ“ง Use a valid email address not linked to another account
๐ŸŒ Confirm your internet connection is stable
๐Ÿงน Clear your browserโ€™s cache and cookies
๐ŸŒ Ensure that you are not using a VPN or any spoofing device/ location-altering app
๐Ÿ“ Make sure you're located in a permitted area of the United States or the District of Columbia but not in any of the following exempted states:

  • Arizona

  • California

  • Connecticut

  • Delaware

  • Florida

  • Idaho

  • Kentucky

  • Louisiana

  • Maryland

  • Michigan

  • Minnesota

  • Mississippi

  • Montana

  • Nevada

  • New York

  • New Jersey

  • Pennsylvania

  • Utah

  • Washington State

Additionally, access is restricted in any jurisdiction where sweepstakes participation is prohibited by law.


For further assistance, you may contact us through our online chat facility at the bottom right corner of this page or email us directly at [email protected]. We're always here to help.

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