If you're experiencing login issues with your Coins Royale account, try these quick steps to get back on track:
✅ Double-Check Your Credentials
Make sure your email and password are entered correctly. Typos, incorrect capitalization, or outdated credentials are common culprits.
🔐 Reset Your Password
Click the “Forgot Password” link on the login page to reset your credentials. Follow the instructions provided.
📥 Check Your Inbox
Look for the password reset email in your inbox—and don’t forget to check your spam or junk folder just in case.
🌐 Check Your Internet Connection
Ensure your device is connected to a stable internet connection before attempting to log in.
🔁 Disable VPN or Spoofing Apps
Coins Royale may restrict access if you're using a VPN, proxy, or location-altering app. Disable these and try again.
⏳ Temporary Account Lock
If you’ve entered the wrong password more than five times, your account may be temporarily locked. This is a security measure to prevent unauthorized access. Contact our Support team and we will be glad to assist you unlock your account.
🔒 Account Closure
If you’ve previously requested to close your account, login access will remain restricted until the lock is lifted. Need help reactivating your account? Contact Support and we’ll assist you.
📍 Make sure you're located in a permitted area of the United States or the District of Columbia excluding:
Arizona
California
Connecticut
Delaware
Florida
Idaho
Kentucky
Louisiana
Maryland
Michigan
Minnesota
Mississippi
Montana
Nevada
New York
New Jersey
Pennsylvania
Utah
Washington State
Additionally, access is restricted in any jurisdiction where sweepstakes participation is prohibited by law.
📩 Still Need Help?
If none of these steps resolve the issue, reach out to our Support Team with the following details:
Email address you are trying to use to login
Any error messages you’ve received
A brief description of the issue
For further assistance, you may contact us through our online chat facility at the bottom right corner of this page or email us directly at [email protected]. We're always here to help.